Harwick Homes recently received the 2022 Guildmaster with Distinction Award from GuildQuality for demonstrating exceptional customer service within the residential construction industry.
The Guildmaster Award recognizes and celebrates home building, remodeling, and contracting professionals demonstrating the highest level of customer service within the U.S. and Canada. The award is powered by GuildQuality, an Atlanta-based third-party customer satisfaction surveying company, since 2005.
“Our team is passionate about the hard work we do every day to help make our clients’ dreams come true while staying competitive in an ever-changing industry,” said President Shane Klepko. “We aren’t the largest builder around, nor are we the smallest. We have perfect amount of horsepower. We’re small enough to provide personalized service, and we’re large enough to complete complicated projects.”
Harwick Homes achieved a recommendation rate of 90% or above from its customers. Out of nearly 2,000 eligible applicants, Harwick Home is one of 400+ businesses within the residential construction industry recognized by GuildQuality for consistently delivering superior customer care.
In determining which businesses received the 2022 Guildmaster Award, GuildQuality reviewed thousands of survey responses submitted by customers of Guildmaster candidates and considered two primary metrics for each candidate: the percentage of customers stating they would recommend the business to a friend and the percentage of customers who responded.
Comparing the residential construction and remodeling industries to survival of the fittest, Klepko says companies who are able to adapt are the ones who ultimately continue to enjoy long-term success. Harwick Homes’ ability to repeatedly perform and provide a high level of service and quality across several disciplines has enabled its growth and success.
In June 2021, Remodeling magazine ranked Harwick Homes #44 in its 2020 list of the top 100 full-service remodeling firms in North America, up from #48 in 2019. The list shines a light on firms earning more than $100,000—a self-defining minimum entrance level—and celebrates those who earn in the top third of the industry.
Harwick Homes also takes pride in its commitment to its employees. In keeping with the company’s motto, “the difference is in the details,” its consistency has helped it evolve as an organization which encourages employees’ professional development, provides opportunities for growth and frequently promotes from within.
“We’ve stayed very consistent with who we are and what we do,” said Klepko. “Dynamite comes in small packages. In the future, we will continue to grow and diversify, providing additional construction services through partnerships with like-minded vendors and maintaining our dedication to excellence and good stewardship.”
For more on the 2022 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.
About Harwick Homes
Harwick Homes has been creating and remodeling homes of distinction in Southwest Florida for more than 35 years, building new luxury homes priced from $1 million to more than $10 million in many of the region’s most exclusive neighborhoods and communities. The company also builds private residences on individual home sites along the Gulf of Mexico and offers full-service interior and exterior renovations, additions and estate management services. Harwick Homes is located at 3368 Woods Edge Circle, Unit 101 in Bonita Springs, Florida. For more information, call (239) 498-0801, email info@HarwickHomes.com or visit https://www.harwickhomes.com.
